We will do everything possible to make your stay most enjoyable. To ensure you will have a very pleasant experience at The Wilderness Inn Bed and Breakfast, we have established the following policies. Please take a few minutes to review these policies, and feel free to contact us if you have any questions.

Temporary COVID-19 Polices for 2020 Fall/Winter Season

Social distancing and sanitation are our number one priority!

We will be adhering to guidelines set forward by the state because we want you to travel and visit us again, We are in the business of running a B&B because we truly adore the interactions we have with you. We love all the wonderful things the White Mountains have to offer. But we want to be clear:

We support Governor Sununu’s orders; the state is taking steps to reopen the economy in a smart, phased approach that is supported by facts, science and data. As the owners, we reserve the right to refuse hospitality to anyone that does not respect the safety of fellow guests. If you are sick, stay home.

We have relaxed our cancellation policy

To give you peace of mind to book your mid-summer through fall vacations. For new and existing reservations through the end of October 2020, if you need to cancel, you may do so within 72 hours of your arrival date and receive a full credit as long as you either reschedule your stay or apply your deposit toward a gift certificate for a future booking. If you would prefer your deposit to be refunded back to your credit card, we will refund your deposit minus a $25 fee to cover any expenses we have incurred by holding these rooms.

The Breakers is Not Available

We are not accepting reservations for The Breakers for the remainder of 2020, and therefore cannot accommodate guests with pets during this period.  Reservations for The Breakers booked through third party services will be honored for one of our other available rooms if desired, or may be cancelled according to the policy above.

Reservations

Room rates include single or double occupancy only. Rooms with space for additional guests may accommodate children over 7 or additional adults up to the rated capacity for the room at a charge of $20 per person per night.  To preserve the quiet atmosphere of the hotel, we cannot accommodate families with very young children.  We have partner hotels that we can recommend to you in the area.

Rates may fluctuate reflecting seasonal differences and include local taxes and a full, cooked-to-order breakfast. We require a two-night stay minimum during weekends (Fri/Sat/Sun) and holidays throughout the year. However, the combination of other guests’ reservations may occasionally create a one-night stay opportunity for another guest. Please call or email to see if this applies to your visit.

All reservations must be secured with a credit card regardless of how the final payment will be made. We accept MC and Visa credit cards and Gift Certificates. We do not accept personal checks. A one night deposit will be charged to your credit card at the time of making your reservation. The balance will be charged to your card the day of your arrival unless you have alerted us to a change in payment method.

 

Check In

Standard check in time is 2-6 pm.  We can generally accommodate an early or late arrival as long as there is good advance communication. If your plans require an earlier or later arrival, please call at least 1 (one) day in advance to make arrangements. If you need to check in earlier than 10 am, we strongly recommend that you book the night before and we will have breakfast for you upon your arrival.

Check Out

Check out time is 11am and we ask that you vacate your room promptly. You are welcome to make use of the common areas while you prepare for your departure.  We appreciate your respect for our incoming guests by departing the premises no later than 2pm to provide space for check in arrivals.

 

Concierge

The Concierge desk is available during the breakfast service hours (7-10 am) and during standard check in and check out hours.  A 24-hour on call Concierge is available by calling +1-603-745-3890 or emailing info@thewildernessinn.com.  For answers to common questions, please check the “Things to Do” page on our website.

 

Hotel Atmosphere

We strive to deliver a peaceful, restful environment where your getaway can be truly restorative.  We reserve the right to terminate your stay if any member of your party is creating an ongoing disturbance for other guests.

 

Cancellations

We understand that things can change that you do not anticipate at the time of booking.

If you should need to cancel your reservation, please email us at least 14 days or more before your arrivaldate and we will gladly refund your deposit less a $25 cancellation fee.

Please contact us immediately if you must cancel with less than 14 days notice, change the length of your visit, or check out early. We will do whatever is possible to help you make the change. However, please understand that in this case we must ask you to take responsibility for the cost of your entire reservation.  If we can rebook your room(s), a full or partial refund will be made less a $25 cancellation fee.

 

Pets

We have one room – The Breakers – which is pet friendly.  There is a $25 per night, per pet, additional charge for pet guests accompanying you (maximum 2 pets).  Your pets are welcome in the room and in the upper grounds.